Booking

Hiring out the entire complex is dependant on the number of people in the booking and is at the discretion of the staff; otherwise the complex will still be open to the public during the times of your booking. (Exclusive use is available Saturday and Sunday between 11 am and 1 pm only)

Making a booking

The booking must be received 2 weeks prior to the date of the booking either by phone or in person, and must be confirmed the day before the booking.

Cancellation of bookings

Cancellations must be received by the pool complex no later than a week prior to the booking date, if this fails to happen you will be charged 25% of the total booking fee, as a cancellation fee.

Payment

Payments for one off bookings will be accepted by cheque (made payable to Waitomo District Council) in cash, or EFTPOS at the complex. Payment must be received prior to the day of the booking.