Our Team

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Craig Carter

CEO / Director

Born and raised in Counties Manukau, Craig developed his love for sport and the benefits that come with it from a very young age. Craig has over 25 years’ experience in the Leisure industry, which started with North Shore City Council in the facility management space. After retraining Craig started work with CLM as a seasonal Life Guard whilst at University and worked his way to his current position of CEO. Craig is proud to lead and work alongside a great CLM team that is focussed on providing customers and communities outstanding leisure experiences. Craig has been involved in governance roles with Counties Manukau netball and rugby for the past 12 years and is currently the Chairman of Counties Manukau Rugby Union.

Bach Bus Studies Maj in Management, Dip in Rec & Sport • 2015 New Zealand Recreation Association Paul Stewart Memorial Award


Kirsty Knowles

General Manager of Operations / Director

Kirsty has extensive experience in facility management including HR, Health and Safety and operations. In her role, Kirsty provides support to CLM facilities in areas including training and development, aquatics operations, internal audits, health and safety systems and procedures and compliancy. Kirsty has provided operational reviews at a number of Local Authority aquatic facilities highlighting potential efficiencies and improvements. With a career spanning over 15 years, Kirsty has a passion for providing safe, fun facilities with professional staff.

Bach of Sport and Exercise Science, National Cert in Water Treatment • 2019 Recreation Aotearoa Paul Stuart Memorial Award Emerging Recreation Leader of the Year


John Latimer

Managing Director

John has a wide range of experience in community recreation gained from working inside local government and in the private sector. Outside CLM he has contributed to the governance of numerous national and community organizations, while within the business he focuses on leadership development and customer service. John served as the NZRA president from 2006-2012

Bach of Social Science • 2015 New Zealand Recreation I Association Fellowship I 2014 New Zealand Recreation Association I Mark Mitchell Memorial Trophy


Scott Linklater

Manahautū o te Raki ma te Haumi Māori o CLM.
CLM Northland Regional and Māori Relationship Manager

Ko te Hokianga-nui-a-Kupe, Hokianga-whakapau-karakia, Hokianga-taniwha-rau. Ko Taiāmai me Rangaunu ki uta, ko Hokianga me Waimamaku ki tai. Ko Ngāti Pou, ko Te Roroa, ko Te Popoto, ko Te Whiu, ōku hapū. Ko Ngāpuhi toku iwi. E huri noa ki ōku whenua tawahi, ko Kōtirangi, ko Airangi, ko Ingarangi. Kei kora ki te raki, ko ngā Motu o Orkney. Ki te hauāuru, ko Kintyre, ko Ayrshire, ko te Motu Kānapanapa. Ki te marangi, ko Moray, ko Fife, ko Berwick-upon-Tweed. Ki te Tonga, ko Berkshire ko Cornwall.

A former professional sportsman with over a decade of experience in facility management and programme development and delivery, Scott is committed to developing hauora outcomes for Māori and communities across the motu katoa.

Bach. of Exercise Sport Science, Dip in Elite Sporting Performance, National Cert in Water Treatment, PLPC Cert, MBTl & EQ-i 2.0 Accredited, Aroora Practitioner.


Bridget Cairns

General Manager of Projects & Customer Service

Bridget has worked with CLM in a number of roles for over 15 years, the experience Bridget gained as a Facility Manager as well as in both the aquatic and customer service departments has laid a strong foundation for her current role. Bridget provides training and support to CLM facilities with the computer operating system, administration and reception processes as well as conducting Cash Handling & Admin Audits. Bridget manages the relationships with CLM's retail brands, assists with all aspects of our retail operations and oversees CLM's internal brand of Goggles & Swim Equipment (Korora).

Bach of Bus - Dble Major in Management and Marketing Communication, National Cert in Water Treatment


Geoff Barton

General Manager of Programmes and IT

Geoff's career in the recreation industry spans over 30 years. In that time Geoff has worked in many different facets of the industry from fitness instructor through to Facility Manager and National Fitness Manager. In his current role, Geoff works alongside and supports CLM's Business Unit managers across fitness, swim school and children's programmes to ensure best practice is achieved across the CLM network. Geoff also oversees the IT department throughout CLM ensuring all facilities have the resources to ensure a smooth customer journey.

Diploma Sport Studies (Otago)


Joe Griffin

Managing Director

Joe has a broad range of experience in community recreation from working initially in hotel management and the restaurant business, before managing and overseeing a number of recreation and aquatic centres. Joe was responsible for community facilities in Upper Hutt and then Auckland City Council.

Bach of Arts Maj in Social Work, Dip in Community Development.


Tom Mann

General Manager of Marketing and Business Development

With over 10 years experience in the recreation, sport and leisure industry, Tom is charged with leading the marketing team in developing and delivering cost effective, quality marketing and communications that create cut through and deliver results for the CLM facilities. Tom is passionate about our sector and draws on a background in event management, community sport programming and social sports leagues to further support the CLM team.

Bach of Physical Education I Bach of Commerce - Marketing Management, ARPro
2016 New Zealand Recreation Association Emerging Recreation Leader of the Year


Lynn Cartwright

SwimMagic National Manager

Lynn has worked tor CLM since 2009 and has held the position of SwimMagic National Manager since 2014. As SwimMagic National Manager Lynn provides support to the Swim School Coordinators and ensures all the swim schools are running efficiently and profitable. Lynn focuses on the programme delivery, administration and the training and development of the staff. With Lynn's expertise in swim school management she has been asked to do a number of consultancy jobs around New Zealand to review current operations and provide feedback on how to make improvements.

BSc Hons in Physiology & Sports Science, AUSTSWIM Presenter and Assessor and Skills Active Assessor


Mike Bishop

CLM Health & Fitness National Manager

Mike has been in the fitness industry for over 15 years and worked for CLM for the past 10 years as a Fitness Manager and more recently in his current role of National Fitness Manager. In his role Mike oversees CLM's Fitness Centres and works alongside facility managers and gym coordinators to ensure they are running as efficiently and effectively as possible. Mike is an ex competitive international gymnast and gives back to the sport by judging at various competitions around the country.

Advance Diploma in Fitness Training


Pierre Holland

Aquatics Operations Manager

Pierre has a comprehensive background which includes managing several large aquatic facilities as well as large facilities overseas. Pierre provides support to the CLM network I areas of operations, health and safety, emergency response, water treatment compliancy, training, aquatic compliancy, processes, and online operations.

Cert in Human Services, National Cert in Water Treatment, Cert in Supervision, PLPC Cert


Neven Latimer

Community Programmes Manager

Neven had his first experience with OSCAR Childcare Programmes in 1997 as a volunteer on a School Holiday. 20 years later, Neven has built a vast knowledge of community programming experience both in New Zealand and abroad. In his current role held since 2010, Neven supports the Chill Out Before/ After School Programmes and School Holiday Programmes across the country. His role also includes support in Stadiums and Sport Leagues, Community Events and Aquatic Programmes for children.

Skills Active Recreation & Sport L2, SFRITO Aquatics L3, Cert Information & Technology L3


Gabrielle Hornblow

Activation and Events Manager

Gabrielle has worked for CLM since 2014 in the parks and outdoors activation space, delivering the Out and About program in conjunction with Auckland Council, along with numerous other events in both Auckland and across the country. Since 2017 Gabrielle has supported the CLM team in Palmerston North with the delivery of the cities Christmas event. Gabrielle is passionate about enabling active recreation and building community engagement, working with numerous stakeholders across New Zealand to make this happen.

Bach of Sports and Recreation


Ram Anciro

Creative Director

Ram has worked with CLM since 2017, bringing an extensive creative professional experience from the Philippines. He has worked alongside a number of brands from the industries of publishing, advertising, events and telecommunications. Currently, he spearheads the creatives and branding for the company ensuring all CLM facilities have the collateral to effectively reach their target audiences.

Bachelor of Arts in Communication


Andrea Rodriguez

Digital Marketing

Andrea holds a Master's Degree in Journalism and over the last seven years has built an impressive resume of digital marketing experience both in New Zealand and abroad. Andrea is a positive and sociable person who works alongside each CLM facility to ensure their digital presence across web and social is both on brand and effective.

Masters Degree in Journalism


Nicky Bird

Financial Controller

Nicky comes from a strong banking background. After working as a bank teller/customer service representative in Wellington and Melbourne, she returned to Wellington to spend the next nine years working in Foreign Exchange. Nicky has worked for CLM for fifteen years and is responsible for managing the overall cash flow and financial position of the CLM Group. She is directly responsible for Payroll and Monthly Financial accounts and reports for the CLM Facilities in Northland, the lower North Island, and the South Island.


Nicole Parker

Office Manager

Nicole brings to CLM and SwimMagic 12 years of relevant industry experience and has been a key person within the Support Office Accounts department for five years. During this time Nicole has been involved in the development and establishment of many systems both in the accounts and administration areas of the business but also within the SwimMagic programme. Her experience working across multiple sites and within the different business units makes her a hugely valuable asset to the team.


Alisha Patel

HR Administrator & Business Support

Alisha had worked for CLM in Customer Service (2008-2013) which she has multiple years of experience in as well as gaining experience outside of CLM working for working for Auckland Council. Alisha has recently come back and is currently working in an area which she thoroughly enjoys which is HR Admin & Business Support. She also helps with supporting our involvement with Massey University delivering two papers which are Sport Business Management and Sport Facility Management. She is absolutely excited for her journey with CLM and can’t wait to see what it holds.

Bachelor of Arts- Event Management